Industry
Pharma
Work area
Process Automation (RPA)
Optional
Pilot Project: 2–3 months
Projektdauer
4–8 months
Initial Situation
Hospital administrations are heavily influenced by administrative tasks: patient admission, scheduling, billing, and documentation tie up considerable resources. These activities are often repetitive, error-prone, and time-consuming—at the same time, regulatory requirements and cost pressures are increasing.
Objective
- Automation of routine administrative tasks with RPA.
- Reduction of manual errors and process costs.
- Relief of staff for patient-related activities.
- Increase in process speed and compliance.
Description of the Use Case
Robotic Process Automation (RPA) can be used to automate recurring administrative processes. Bots take on tasks such as data entry, scheduling, or invoicing and integrate seamlessly into existing systems.
Kernbestandteile des Projekts:
- Automated patient admission
- Capture of patient data from forms and transfer to HIS.
- Validation and plausibility checks are performed automatically.
- Automated billing and documentation
- Creation, verification, and dispatch of invoices without manual intervention.
- Automatic documentation and archiving.
- Scheduling and process control
- Automated appointment scheduling and notifications.
- Real-time workflow control and monitoring.
Value Proposition
Required Services
- Process analysis and automation concept.
- Development and implementation of RPA bots.
- Interface integration with existing hospital IT systems.
- Change management and training.
In short:
RPA in hospital administration reduces costs, speeds up processes, and creates space for better patient care—a decisive step toward increasing efficiency in healthcare.
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